About GDPR
The General Data Protection Regulation (GDPR) is a European Union regulation that provides data protection and privacy rights for individuals. Although hollow-loop is based in Australia, we are committed to respecting the privacy rights of all our website visitors, including those from the European Economic Area.
Data Controller
hollow-loop acts as the data controller for personal information collected through this website. This means we determine the purposes and means of processing your personal data.
Contact details:
hollow-loop
142 Victoria Street
Potts Point NSW 2011
Australia
Email: [email protected]
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests
- Legal obligation: Where processing is necessary to comply with a legal obligation
Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any inaccurate personal data we hold about you. We will respond to such requests within one month.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data where we are relying on legitimate interests as the legal basis for processing.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
International Data Transfers
As our business is based in Australia, any personal data you provide to us may be transferred to and stored in Australia. Australia is not currently subject to an adequacy decision by the European Commission. We implement appropriate safeguards to protect your data during such transfers.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The retention period may vary depending on the context of the processing and our legal obligations. When data is no longer needed, we securely delete or anonymise it.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month. If your request is particularly complex, we may extend this period by a further two months, in which case we will inform you of the extension.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. For individuals in the European Union, this would be the data protection authority in your country of residence.
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.